All pieces crafted at KOBO Jewellery comes with a one-year warranty starting from the date of collection. This warranty covers both workmanship faults and material faults under responsible use. It includes:

• Complimentary re-sizing of your jewelry for the first time.
• Setting of loose gems, provided the original stones are returned together.

Please note that this warranty does not extend to normal wear and tear and is not applicable in cases of loss, theft, improper use, negligence, or attempts at unauthorized repair.

Beyond the one-year period, fees will be charged on a case-by-case basis. We offer lifelong cleaning and inspection services at no cost. To make a warranty claim, kindly notify us at +65 82877645 and via email, specifying the defective products and the nature and extent of the defect.

If your claim is valid, we will, at our discretion:

(a) Repair the products related to the defect.
(b) Resize the products at no charge for the first time.